Terms of Service

By registering and using TrafficWardenAlert UK, you agree to be bound by these Terms of Service and our Privacy Policy. You confirm that you have read and understood both. We reserve the right to update these terms at any time. Continued use of the service constitutes acceptance of updated terms.

You must be at least 18 years old to use this service. By using TrafficWardenAlert, you represent and warrant that you meet this requirement. We do not knowingly permit users under 18 to register.

You agree to use TrafficWardenAlert UK only for lawful purposes. You shall NOT:

• Submit false, misleading, or defamatory reports about wardens or locations
• Harass, threaten, or abuse other users or community members
• Use the app to facilitate illegal activities or evade legitimate parking enforcement
• Attempt to hack, disrupt, or circumvent platform security
• Impersonate another person or provide false identity information
• Spam, flood, or abuse the reporting or messaging systems
• Share registration plates or personal data of others without consent

Warden reports are community-driven. While we moderate reports, we cannot verify every submission. By submitting a report, you confirm:

• The information is accurate to the best of your knowledge
• You are reporting a genuine warden sighting, not a false alarm
• Any photographs provided are authentic and recent
• You will not submit duplicate or malicious reports

False or abusive reports may result in account suspension or termination.

TrafficWardenAlert UK is provided "as-is" without warranties of any kind.

We are NOT responsible for:

• Parking tickets, fines, or penalties you receive (you are responsible for parking legally)
• The accuracy, timeliness, or completeness of warden reports from other users
• Service downtime, data loss, or technical failures
• Third-party actions, hacks, or breaches (beyond our reasonable security measures)
• Personal injury or property damage related to your use of the service
• Business losses or consequential damages arising from use of the app

⚠️ Always obey traffic laws and parking regulations. TrafficWardenAlert is an informational tool, not a substitute for legal parking compliance.

Vehicle registration (optional premium feature) costs £1.50 GBP (one-time). Payments are processed securely via Stripe.

We reserve the right to suspend or terminate your account if you:

• Repeatedly submit false or malicious reports
• Harass or abuse other users
• Violate applicable laws or regulations
• Breach these Terms of Service

You may delete your account at any time via Settings. Upon deletion, your personal data will be processed according to our Privacy Policy.

Your reports remain your property. By submitting a warden report, you grant TrafficWardenAlert UK a non-exclusive license to display, process and share it with other registered users. The license covers the location, photos and behaviour type, so other owners can be alerted.

Your identity (name, email, vehicle plates) is never publicly displayed without your consent.

All TrafficWardenAlert branding, logos, and platform design are owned by TrafficWardenAlert UK.

TrafficWardenAlert uses third-party services for payments (Stripe), notifications (Apple Push Notifications, Firebase), and email delivery (Resend). Your use of the app constitutes acceptance of their terms of service and privacy policies. We are not responsible for their actions or failures.

To the maximum extent permitted by law:

TrafficWardenAlert UK is not liable for indirect, incidental, special, consequential or punitive damages. That holds even if we were advised of the possibility of such damages.

Our total liability shall not exceed the amount you have paid to TrafficWardenAlert UK in the preceding 12 months.

These Terms of Service are governed by English law and the jurisdiction of English courts.

If a dispute arises, you agree to attempt to resolve it amicably with our support team at support@trafficwardenalert.uk before pursuing legal action.

Your use of TrafficWardenAlert is subject to our Privacy Policy. It describes how we collect, use and protect your data under UK GDPR and the Data Protection Act 2018.

For questions about these Terms of Service, contact:

support@trafficwardenalert.uk